FAQ’s
Frequently Asked Questions
1. Are Burburious products suitable for all skin types?
Yes! Our products are designed to cater to different skin types, from dry and sensitive to oily and combination skin. Check our product descriptions to find the perfect match for your skin needs.
2. Do Burburious products contain artificial colors or harsh chemicals?
No, we prioritise your skin’s health. Our formulations are free from artificial coloring, parabens, sulfates, and other irritants. We carefully select ingredients to provide you with the best skincare experience without unnecessary additives.
3. Are Burburious products cruelty-free?
Absolutely! We are committed to ethical beauty. None of our products are tested on animals, and we ensure that our suppliers follow the same cruelty-free standards.
4. Will Burburious products expire?
Yes, like all skincare products, ours have a shelf life. Unopened products last up to 2 years, while opened ones are best used within 12 months for optimal freshness and effectiveness.
5. Are Burburious products safe to use during pregnancy or while nursing?
Most of our products are safe to use, but since every pregnancy is unique, we recommend consulting your doctor before adding new products to your routine.
6. Are Burburious products travel-friendly?
Yes! The speciality of our products is that they are travel-friendly and simple to take. Most of our products come in TSA-approved sizes, making them easy to carry in your handbag or suitcase. Check the product details for specific sizes.
7. Where can I buy Burburious products?
You can purchase Burburious products from our official website and selected retail partners. Stay tuned to our website for the most recent updates on product availability.
8. Can I receive samples before purchasing?
We occasionally offer samples through promotions and giveaways. Follow us on Instagram or subscribe to our newsletter to stay informed about sampling opportunities.
9. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use this number to monitor the delivery status of your package.
10. What is your return policy?
We want you to love your Burburious experience! If you are not satisfied with your purchase, you can return unused products within 30 days. Check our returns page for more details.
11. How long does shipping take?
Shipping times vary based on your location. Standard shipping usually takes 5-7 business days, while express options are available for faster delivery.
12. How do I contact customer support?
We’re here to help! Reach out to our customer service team via email or through our contact page for any enquiries or concerns.